Capable World Ltd, a company registered in Scotland with its office at 114 Abercromby Business Centre, 279 Abercromby Street, Glasgow, Lanarkshire, United Kingdom, G40 2DD (“we” or “us”), values your privacy and is dedicated to protecting your personal data.

In compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), Capable World Ltd acts as the data controller.

Purpose

This privacy policy explains how we collect and process your personal data when you use our website, including when you sign up for our newsletter, contact us (via the website, post, phone, or email), or participate in a competition.

Our website is not designed for children.

Please read this privacy policy alongside any other privacy notices we may provide at specific times when collecting or processing your personal data. This policy supplements other notices and does not override them.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling these connections may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Data We Collect About You

“Personal data” refers to any information about an identifiable individual. This includes identifiers like name, ID number, location data, online identifiers, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

We may collect, use, store, and transfer different types of personal data, which we categorize as follows:

• Identity Data: First name, surname, title.
• Contact Data: Postal address, email address, and telephone numbers.
• Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information on how you use our website, products, and services.
• Marketing and Communications Data: Preferences in receiving marketing from us and third parties, and your communication preferences.
• How We Collect Your Personal Data

We gather data from and about you through direct interactions and your use of our website. You may provide us with identity and contact data by filling out forms or corresponding with us by post, phone, email, or otherwise. This includes personal data provided when you:

• Request services from us.
• Fill out forms on our website or post on the website.
• Use the website.
• Make a sponsorship enquiry.
• Enquire about community involvement.
• Contact us regarding charity.
• Make a complaint or general technical enquiry.
• Contact us regarding bookings.
• Make a general enquiry.
• Enter a competition, promotion, or survey.
• Engage with us on social media.
• Contact us directly via the website, post, email, or phone.
• How We Use Your Personal Data

We will only use your personal data when the law permits us to. Typically, we use your personal data in the following situations:

• When you have consented to specific use, such as receiving marketing communications.
• When we need to perform a contract, we are about to enter into or have entered into with you.
• When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• When we need to comply with a legal or regulatory obligation.
• Purposes for Using Your Personal Data

We use your data to:

• Provide you with the goods, services, and information you have requested.
• Respond to your enquiries.
• Analyze information to improve and develop our business and services.
• Send you details of our goods, services, competitions, or other information that may interest you.
• Understand how our website works and make improvements for a better user experience.
• Marketing

You will receive marketing communications from us if you have requested information from us or provided your details when entering a competition or registering for a promotion and have consented to receive such communications. You can withdraw your consent to marketing at any time by contacting us or using the unsubscribe link in the emails.

Change of Purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for this use.

Disclosures of Your Personal Data

We may share your personal data with third parties who act on our behalf for purposes outlined in this privacy policy, including suppliers providing cloud computing or email marketing services. We require third parties to respect your data’s security and to treat it in accordance with the law.

If our business enters into a joint venture, is sold, or merges with another entity, your personal data may be disclosed to our new partners or owners. We will not share, sell, or distribute your personal data without your consent unless required by law.

International Transfers

Third parties we share your personal data with may be outside the European Economic Area (EEA). When transferring your data outside the EEA, we ensure similar protection by implementing appropriate measures. For more information on these measures, please contact us.

Data Security

We treat your personal data as confidential and employ security measures to protect it from unauthorized access, unlawful processing, accidental loss, destruction, or damage. Please inform us of any changes to your contact details to keep our records updated.

Data Retention

We retain your personal data only as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the data’s nature, amount, sensitivity, potential harm from unauthorized use or disclosure, processing purposes, and applicable legal requirements. For details on retention periods, please contact us.

Your Rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your personal data under certain conditions.
• Object to processing based on legitimate interests or direct marketing.
• Request restriction of processing under specific scenarios.
• Request transfer of your data to you or a third party.
• Withdraw consent at any time without affecting the lawfulness of prior processing.
• No Fee Usually Required

You will not be charged a fee to access your personal data or exercise other rights. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive, or we may refuse to comply in these cases.

What We May Need from You

We may request specific information to confirm your identity and ensure your right to access your data. This security measure ensures that personal data is not disclosed to unauthorized individuals. We may also contact you for further information to expedite our response.

Time Limit to Respond

We aim to respond to all legitimate requests within 30 days. If your request is complex or you have multiple requests, we may need more time and will notify you accordingly.

Changes to Our Privacy Policy

We may update this privacy policy occasionally. Significant changes will be communicated through a prominent notice on our website.

Contact Details

Capable World Ltd
Data Controller
114 Abercromby Business Centre,
279 Abercromby Street, Glasgow,
Lanarkshire, United Kingdom,
G40 2DD
Email: info@capable.world

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. However, we appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.